If so, please remove it and check the result. If the issue still occurs, I suggest that you boot in Clean Boot Mode. Clean boot. This method will help us determine if this issue is caused by a loading program or service. Please perform the following steps:. Click the Start Button type "msconfig" without quotation marks in the Start Search box, and then press Enter. Then, restart the computer.
For more information about this step, please refer to the following KB article:. How to troubleshoot a problem by performing a clean boot in Windows Vista. If the issue still occurs in Clean Boot Mode, please let us know if the computer is from computer manufacturer.
Mojoe, you may also check the log and try to find some clues. Kingv, could you let us know how exactly you launch the log? EMD will be restored on exit. I am still haveing this issue I actuall uninstalled my new videocard and put my old one back in and it still comes up with the same error. I also had forgoten about 1 more detail that could acually be very important about 3 months ago I had cloned my HD to a bigger drive and so this is actually probable ther cause but this is a drive that was already in the machine so I am not sure what I can do to check this.
It could be a reason that information of hard drive cannot be collected. However, the failure of collecting the video card information should not be caused by it. Maybe Desktop Window Manager is blocked when it collect information from hardware.
I suggest that you temporary uninstall the anti-virus and firewall. After that, please try to refresh the Index information again. I also did what you sugested with no luck I am doing a CHKDSK on my drives now to see if this will fix any issues I will let ya know what happens thanks. No Kingv it did not I did all 3 drives and it took like 3 hours but it did not work sorry for not posting that info.
The answer to your question is few steps away. Windows 7 N and Windows 7 KN editions include the same functionality as Windows 7, except that these versions of Windows do not include Windows Media Player, and related technologies.
Simply download and install Windows Media Player for Windows 7. After the installation is complete, run the Windows Experience Index again. The file name is :. The software is genuine microsoft product. I uninstalled HP power manager, it didn't work.
I have the solution for you. I also have a HP dv6 series laptop, installed a fresh new windows on it and could not index windows. Took me a while to find a solution but finaly found one! The problem is it want's to change the power plan to high performance to get the maximum out of your laptop for testing, but it's missing by default!
Normaly you can restore all the power plans but if you do so it does not restore the high performance power plan. Stil a key in the registry exists with the default high performance plan. Right click the folder key and choose permissions, there give yourself Full Control. But manualy worked for me. Method 1: I would suggest you to run the performance troubleshooter and check if it helps. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. In reply to Vijin V's post on November 22, In reply to Parth's post on November 22, It says that 'Troubleshooter couldn't identify the problem'.
Hi, Thank you for reverting back to let us know the status of the issue. I would suggest you to perform a SFC Scan and check if it helps. In reply to Vijin V's post on November 23, I've tried it sfc before asking this question. Thank you. This site in other languages x. For example, you might see Restricted. We recommend that you note this value because you'll have to use it later. You'll receive a warning message that explains the security risks of an execution policy change.
Press Y, and then press Enter to accept the change. After the policy change is completed, close the window, and then repeat steps Instead, press any key to continue. Revert to your previous PowerShell execution policy setting. Enter the following command on the command line of the PowerShell window, press the Spacebar, enter the policy value that you noted in step 5, and then press Enter:.
For example, if the policy that you noted in step 5 was Restricted , the command would resemble the following one:. Press Y, and then press Enter to accept the change and revert to your previous policy setting. If your organization has disabled the ability to run scripts, contact your administrator for help. If the previous suggestions don't fix the problem, let us know by sending feedback in the Feedback Hub.
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